He refused, and told me he didn't need our business and hung up on me. I offered to send him the screen shots, texts and emails. He said "he couldn't speak to that." He denied that truck was ever reposted. I asked if he could explain how it was possible to negotiate a deal to sell a vehicle that had, supposedly, been sold 4 days earlier. Kyle completely ignored it was his sales person that reached back out to us, negotiated and sealed the deal. He told us we had an opportunity to buy the truck the first time we were there, and missed out, and are now just complaining because of our own regret. It was the truck.Ĭalled the sales manager, Kyle Sample, the next day asking for an explanation. We did a screen shot to preserve what we were seeing. To our surprise we found that very truck reposted for sale at this dealership for $6k more than the original post that we responded to. The next evening, feeling like something was "off," we went back online to their dealership. Shocked and disappointed is an understatement. That afternoon we receive an email from Sebastian that the truck had been sold 4 days earlier, and the deal was off. We make arrangements to send the down payment, finance docs, and time to pick up the truck. He says if that is acceptable, we don't have to sign, just reply back our acceptance in the email. Morning 5th day, puts it in writing, screen shot the offer and sends it to us. Conversations/negotiations continue.Įvening 4th day after we'd gone home, Sebastian, offers the truck at the internet price plus TTL. Three days later the salesman, Sebastian, reached back out asking if we'd found a truck. Got numbers with add-ons $2k more than advertised, and offered a lowball for our trade in. Found a truck online for a good price at this Mac Haik dealership.
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